Thu 7 May – Morning Edition (AU)
Ozvoicely.net Ozvoicely Daily Report
Updated 10:10 16 stories today
Blog Business Local Politics Tech World

Riverway Medical Centre – Doctors, Appointments, Services

Noah James Jones Williams • 2026-04-08 • Reviewed by Daniel Mercer

Riverway Medical Centre operates as a general practice clinic serving the Kirwan and Thuringowa Central communities in Townsville, Queensland. Located at Unit 2, 2-12 Hervey Range Road, the facility provides primary healthcare services including bulk-billed consultations under specific conditions, telehealth appointments, and on-site pathology collection.

The clinic maintains extended operating hours, with appointments available from 7am through 9pm on certain days, accommodating patients requiring consultations outside standard business times. Multiple general practitioners staff the practice, though prospective patients should verify current doctor availability directly with reception due to documented discrepancies across public healthcare directories.

Understanding the clinic’s precise location, booking procedures, and billing policies remains essential for residents seeking consistent GP services in Townsville’s northern suburbs.

Where is Riverway Medical Centre located?

The facility occupies Unit 2 (also referenced as Shop 2) within the commercial precinct at 2-12 Hervey Range Road, Kirwan QLD 4817. This location falls within the Thuringowa Central designation used by some mapping services and healthcare directories. The address places the clinic within accessible distance for residents throughout Townsville’s northern corridor.

Location: Kirwan/Thuringowa Central, Townsville QLD
Services: General Practice, Pathology, Telehealth
Contact: Phone and Online Booking Available
Hours: Extended hours including evenings
  • The clinic sits within the 4817 postcode area, alternating between Kirwan and Thuringowa Central address listings depending on the directory source.
  • On-site pathology services operate through Sullivan Nicolaides Pathology at Shop 2A.
  • Telehealth consultations supplement in-person visits for eligible patients.
  • Bulk billing applies to certain consultations, though fees may be charged for specific services.
  • Extended evening hours extend accessibility for working patients.
  • Multiple general practitioners provide coverage across varying specialties.
Fact Details
Street Address Shop 2, 2-12 Hervey Range Road
Suburb/Locality Kirwan / Thuringowa Central
State/Postcode QLD 4817
Primary Phone (07) 4755 9000
Fax Number (07) 4755 9099
Official Website http://www.riverwaymedicalcentre.com.au/
Opening Hours From 7am to 9pm (verify current times)
Pathology Provider Sullivan Nicolaides Pathology (Shop 2A)
Bulk Billing Available with conditions
Booking Method HotDoc online platform / Phone

What services does Riverway Medical Centre offer?

Riverway Medical Centre functions primarily as a general practice clinic delivering standard primary care consultations, preventative health services, and chronic disease management. The facility supports both in-person consultations and telehealth appointments, with the latter accessible through online booking platforms.

General Practice and Primary Care

The clinic provides standard GP services including health assessments, vaccinations, and management of acute and chronic conditions. Patients can access general practice consultations through scheduled appointments, with the facility listed on HealthDirect as an active healthcare provider in the region.

Bulk Billing and Fee Structure

Bulk billing remains available for certain patient categories and consultation types, though the clinic charges fees for specific services. Patients should clarify their individual billing status when booking, as eligibility criteria apply.

Medicare and Out-of-Pocket Costs

While bulk billing covers many standard consultations, patients may incur out-of-pocket expenses for procedures, specialized treatments, or when specific Medicare criteria are not met. Contacting reception prior to attendance clarifies individual fee responsibilities.

Telehealth and Digital Access

The clinic supports telehealth consultations alongside traditional face-to-face appointments, enabling remote access to GP services for eligible patients. This option proves particularly valuable for routine follow-ups or initial assessments where physical examination is not immediately required.

Pathology Services

Sullivan Nicolaides Pathology operates a collection centre at Shop 2A within the same complex, allowing patients to complete required blood tests and specimen collections without traveling to separate facilities. This integration streamlines diagnostic processes for chronic disease monitoring and acute health investigations.

How do I book an appointment at Riverway Medical Centre?

Patients access appointments through multiple channels, with online booking platforms providing the most immediate availability for standard consultations. The clinic utilizes HotDoc for digital appointment management, though telephone bookings remain available for those preferring direct contact.

Online Booking Platforms

The clinic’s HotDoc profile displays available appointment slots across different practitioners, allowing patients to select specific doctors and consultation types. This system shows real-time availability for both telehealth and in-person visits.

Telephone Contact

Reception staff accept bookings via the clinic’s primary telephone line at (07) 4755 9000. This method proves particularly useful for urgent appointments, complex booking requirements, or when patients need to confirm bulk billing eligibility before attending.

After-Hours Accessibility

With operating hours extending until 9pm on certain days and appointments available from 7am, the clinic accommodates patients unable to attend during standard business hours. However, specific after-hours availability varies by practitioner and should be confirmed when booking.

Booking Preparation

When booking through HotDoc or by phone, specify whether you require a telehealth or in-person consultation, and confirm whether your Medicare status qualifies for bulk billing to avoid unexpected costs.

Which doctors practice at Riverway Medical Centre?

The clinic maintains a roster of general practitioners including Dr Rakesh Kaushal, Dr Sheharyar Ashraf, Dr Kiran Kaushal, Dr Zareen Ashraf, Dr Meena Urkude, Dr Kanti Mahara, Dr Leo Aragon, Dr Jamila Balchand, Dr Aaron Santos, Dr Ambreen Samir, Dr Rabia Arain, and Dr Mohamed Rahman. HealthShare listings and HealthDirect records document these practitioners, though specific details regarding specializations remain limited in public sources.

Dr Rakesh Kaushal and Dr Sheharyar Ashraf appear consistently across multiple directories as current practitioners. Dr Mohamed Rahman maintains a professional profile on Halaxy, indicating ongoing association with the practice.

Practitioner Availability

Public directories display conflicting information regarding current staff rosters, suggesting recent changes in practitioner assignments. Contacting the clinic directly confirms specific doctor availability and prevents booking errors.

What is known about the clinic’s operational history?

Specific establishment dates and historical milestones for Riverway Medical Centre remain undocumented in public records. No founding year or background information appears within available healthcare directories or business registrations reviewed. For more details on the restaurant’s offerings, you can explore the Noosa restaurant menu.

  1. Current Operations: The clinic currently operates from 2-12 Hervey Range Road, maintaining active registration with Queensland Health service directories.
  2. Digital Integration: Implementation of HotDoc online booking systems reflects recent modernization of appointment management processes.
  3. Pathology Partnership: Establishment of on-site Sullivan Nicolaides Pathology collection services expanded diagnostic capabilities for registered patients.
  4. Telehealth Adoption: Integration of telehealth consultations into standard service offerings occurred in response to evolving patient access requirements.

What information requires verification?

While certain operational details remain confirmed through multiple official sources, other aspects of the clinic’s services lack consistent documentation across directories.

Established Facts

  • Physical address at 2-12 Hervey Range Road, Kirwan QLD 4817
  • Contact number (07) 4755 9000
  • Provision of general practice services
  • Existence of on-site pathology collection
  • Availability of bulk billing for eligible patients
  • Operation of telehealth consultation options

Uncertain Details

  • Exact date of establishment or founding history
  • Complete current fee schedule for non-bulk-billed services
  • Real-time availability of specific practitioners
  • Detailed accessibility features for patients with disabilities
  • Parking availability and restrictions
  • Individual doctor specializations and interests

How does Riverway Medical Centre compare within the local healthcare sector?

Situated within the Thuringowa Central commercial district, the clinic serves a catchment area spanning Kirwan and surrounding northern Townsville suburbs. The extended evening hours distinguish the practice from standard daytime-only operations, while the co-located pathology services provide convenience for patients requiring regular monitoring.

While local businesses such as Maison de Sabré represent the area’s retail and artisan sectors, medical facilities form essential infrastructure for the growing residential population. Patients comparing options might also consider Ashwood Medical Group when evaluating general practice services in the broader Townsville region, though specific comparative metrics remain unavailable.

What do primary healthcare directories report?

Official healthcare databases provide foundational verification of the clinic’s operational status and service parameters, though they offer limited qualitative assessment.

“Riverway Medical Centre is a GP general practice located in Kirwan 4817, offering bulk billing and telehealth services.”

— HealthDirect.gov.au Australian Health Services Directory

“Open now, closes at 9pm; next appointments from 7am tomorrow. Bulk billing available with conditions.”

— HealthDirect.gov.au Operational Status

What are the key considerations for new patients?

Prospective patients should verify current practitioner availability and specific bulk billing eligibility before attending, given documented discrepancies in public staff directories. The clinic’s extended hours provide accessibility for working individuals, while the official website offers additional contact details for appointment coordination. Those requiring specialized care beyond general practice should confirm relevant expertise with individual practitioners during booking.

Frequently Asked Questions

Does Riverway Medical Centre offer bulk billing for all patients?

Bulk billing is available under certain conditions, though fees apply to some services. Contact reception to confirm your eligibility before attending.

What are the exact opening hours?

The clinic opens at 7am and closes at 9pm according to recent directory updates, though hours may vary. Calling ahead confirms current availability.

Is parking available at the clinic?

Specific parking facilities for the Hervey Range Road location are not detailed in available public records. Contact the clinic directly for accessibility information.

Do I need a referral to see a GP at Riverway Medical Centre?

No referral is required for general practice consultations. Patients may book directly through HotDoc or by telephone.

Is pathology testing available on-site?

Sullivan Nicolaides Pathology operates a collection centre at Shop 2A within the same complex, allowing patients to complete tests during their visit.

Can I book a same-day appointment?

Same-day availability depends on current demand and practitioner schedules. The HotDoc platform displays real-time availability for immediate bookings.

Are all the listed doctors currently working at the clinic?

Public directories show conflicting information about current staff. Verify specific practitioner availability directly with reception when booking.

Noah James Jones Williams

About the author

Noah James Jones Williams

Coverage is updated through the day with transparent source checks.